Refund policy

Refund & Returns Policy

Last Updated: August 15, 2026

At UniqqDeals, we want you to be happy with your purchase. If something goes wrong with your order, please contact us and we will work with you to find an appropriate solution.

Damaged, Defective or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

To help us resolve your claim quickly, please provide:

Your order number
A description of the problem
Clear photos or video showing the issue
Photos of the packaging and shipping label, where applicable

Please keep the product and its original packaging until your claim has been resolved.

Depending on the circumstances, we may offer a replacement, store credit, or refund.

Change-of-Mind Returns

Because many UniqqDeals products are processed specifically for each order, we generally do not accept returns or issue refunds for change of mind, including situations where a customer no longer wants the item after it has been shipped.

Please review product descriptions, specifications and other available information carefully before purchasing.

This does not affect any rights you may have under applicable consumer-protection laws.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

If your order has not yet entered fulfillment, we will make reasonable efforts to cancel it and issue an applicable refund.

Once an order has entered fulfillment or has been shipped, we may be unable to cancel it.

Submitting a cancellation request does not guarantee that an order can be cancelled.

Lost or Undelivered Orders

If your order has not arrived and appears to be significantly beyond the expected delivery period, please contact us so we can investigate.

We may review tracking information and, where necessary, work with the applicable fulfillment or delivery provider to determine what happened.

If we determine that an eligible order was lost in transit or was not successfully delivered, we may provide a replacement or refund, depending on the circumstances.

Packages Marked as Delivered

If tracking shows that an order was delivered but you cannot locate it, please first:

Check around the delivery location
Ask household members or anyone who may have accepted the package
Check with the applicable carrier or local delivery provider

If the package still cannot be located, contact us and we will review the available delivery information.

A package being marked as delivered does not automatically guarantee a refund. Each claim will be reviewed based on the available information.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order cannot be delivered because the address provided was incorrect or incomplete, or because the package was refused or left unclaimed, UniqqDeals may not be able to provide a full refund.

Please contact us immediately if you discover an error in your delivery information. We will make reasonable efforts to correct it before fulfillment where possible.

Returns

Do not return an item without contacting UniqqDeals first.

Depending on the nature of the issue, a physical return may not be required.

If a return is necessary, we will provide instructions after reviewing your claim. Items returned without prior authorization may not be eligible for a refund.

Refund Processing

If a refund is approved, it will generally be issued to the original payment method.

After we process a refund, your bank, card issuer, or payment provider may require additional time to post the funds to your account.

Processing times vary by financial institution and are outside UniqqDeals’ control.

Non-Refundable Situations

Unless required by applicable law, refunds generally will not be provided for:

Change of mind after fulfillment
Incorrect addresses supplied by the customer
Refused or unclaimed deliveries
Damage caused after delivery through misuse, improper installation or normal wear
Claims submitted without reasonable supporting evidence when evidence is required
Issues reported outside the applicable claim period where the delay prevents us from reasonably verifying the claim

Consumer Rights

Nothing in this policy is intended to limit or exclude any rights or remedies that cannot legally be limited or excluded under applicable consumer-protection laws.

If there is a problem with your order, please contact UniqqDeals using the contact information provided on UniqqDeals.com or email uniqqdeals@gmail.com

Please include your order number and relevant photos or video when applicable so we can assist you as quickly as possible.

UniqqDeals
Smart lighting. Simple living.